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Omaha Senior Advisor(402) 866-8643

Where Omaha-area families get free help

8 questions, each answered in the first sentence.

Quick answer

The Eastern Nebraska Office on Aging (ENOA), 4780 S. 131st Street, Omaha, serving Douglas, Sarpy, Dodge, Cass and Washington counties; Information and Assistance is (402) 444-6444 or (888) 554-2711.

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Who is the Area Agency on Aging for Omaha?

The Eastern Nebraska Office on Aging (ENOA), 4780 S. 131st Street, Omaha, serving Douglas, Sarpy, Dodge, Cass and Washington counties; Information and Assistance is (402) 444-6444 or (888) 554-2711.

Walk-ins are welcome at the Information and Assistance desk.

Who helps Saunders County seniors?

Aging Partners in Lincoln, (402) 441-7070 or (800) 247-0938, is the Area Agency on Aging for Saunders County, which is outside ENOA's area.

Saunders Medical Center in Wahoo is the county's hospital.

Where can Omaha seniors get home-delivered meals?

ENOA's Meals on Wheels delivers a hot noon meal to eligible adults 60 and older in Cass, Dodge, Douglas, Sarpy and Washington counties; call (402) 444-6536.

Contributions are requested based on income.

Is there PACE in Omaha?

Yes. Immanuel Pathways, 5755 Sorensen Parkway, (402) 512-6199, serves adults 55 and older in select ZIP codes of Douglas, Sarpy, Cass, Dodge, Saunders and Washington counties.

Call to confirm an address is in the service area.

Who answers questions about Nebraska Medicaid?

DHHS at (855) 632-7633, or in Omaha (402) 595-1178; AD Waiver applications use (877) 667-6266.

Applications can be filed online through iServe Nebraska.

Where do family caregivers get respite?

ENOA's Caregiver Support Program provides respite for eligible caregivers of people 60 and older, in-home or through adult day; AD Waiver participants can get respite through the waiver.

Call (402) 444-6536 and ask for Information and Assistance.

Who handles complaints and abuse reports?

The DHHS Licensure Unit at (402) 471-0316 for licensing complaints, Adult Protective Services at (800) 652-1999 for abuse or neglect, and the Long-Term Care Ombudsman at (800) 942-7830 for resident advocacy.

Call 911 for an emergency.

Where can Omaha seniors get free Medicare counseling?

The Nebraska Senior Health Insurance Information Program (SHIIP) offers free, unbiased Medicare counseling, and ENOA's Information and Assistance line can connect callers with it.

Counseling is especially useful during open enrollment.

Is there help with transportation for Omaha seniors?

ENOA's resources include transportation information, the AD Waiver covers non-medical transportation for eligible participants, and PACE includes transportation for its members.

Ask ENOA's Information and Assistance line what serves your parent's address.

Where can Omaha seniors find a senior center?

ENOA operates and supports senior centers across its five counties, offering meals, activities and social contact; call (402) 444-6444 for the nearest one.

Senior centers are a low-cost way to reduce isolation.

Who can help with legal questions like power of attorney?

ENOA lists legal resources for older adults, and Nebraska's Long-Term Care Ombudsman publishes a surrogate decision-making guide; an elder law attorney can draft documents.

Start legal planning while a parent can still take part.

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